About TouchCab
TouchCab is an independent software company dedicated to bringing model railroading to the iPhone and iPod Touch and to the Mac, and to bringing ease of use to model railroading.
It is also the name of the company’s primary products for the iPhone and iPod Touch.
A a small company, there are simply not sufficient resources to answer the phone and make good software at the same time. Heaven knows the paperwork alone takes way too much time each day.
Consequently you can not call TouchCab on the phone, but you are welcome to write emails or even good old snail-mail, if you like.
You may not get a reply, but rest assured that all mails and letters will be read.
If TouchCab’s software is giving you a hard time, check the support pages or join the user forum and ask the nice people there.
If you don’t find a solution to your problem on the web site, please mail to: support@touchcab.com
For any other issues, please mail to: touchcab@touchcab.com
About the owner
TouchCab is owned and operated exclusively by Jens Vesterdahl.
My background is an education as an electronics engineer followed by 16 years of employment at various electronics companies developing high end electronics, FPGAs and embedded software for x88, PowerPC and various DSP architectures using assembler, C and C++ languages.
Employments have been:
- Re Technology (later a division of Scientific Atlanta, which has now been bought by Cisco): developer and manufacturer of audio and video equipment for telecom use
- Phase One: developer and manufacturer of high end digital cameras
- Force Technology - scientific consultancy and research
Current employment is as operations manager for electronic systems at the Storebælt fixed link in Denmark.
As a model railroader on and off since the age of 6, with a solid background in the electronics industry, a soft spot for Mac computers and very strong opinions about ease of use and the importance of the user experience, it was almost inevitable that a quest to set up my own company would result in something like TouchCab.
Here I can build the user experience as it should be (?) and if I don’t get it right the first time, I can adjust and send out new versions of the software. While user feedback and opinions are important, there are basic rules that I will not deviate from. They are hard to explain, but if you use TouchCab and you find it natural, you get the idea.
TouchCab should ideally get out of the way and let us operate our trains without thinking about it.